Refund & Cancellation Policy

Last Updated: August 19, 2026

Order Cancellation

Customers may request cancellation before an order has been processed
or dispatched. Once an order has entered processing or has been
dispatched, cancellation may not always be possible.

Refunds

If a refund is approved, it may be processed through the applicable
payment method or another appropriate method, subject to payment
provider procedures.

Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact
us as soon as reasonably possible with your order details and relevant
supporting information.

Refund Eligibility

Refund eligibility may depend on the product condition, order status,
reason for the request and applicable law.

Refund Processing Time

Approved refunds may require additional processing time depending on
the payment gateway, bank or financial institution.

Contact

For refund or cancellation requests, please provide your order number
and relevant transaction information through our official contact
channels.